With an insurance policy, an insurer commits to protect you against a possible loss. However, a claim can’t be in effect unless the loss is known. Prompt notification is an extremely important formal policy requirement and helps out everyone. Early action gives you the best chance to get needed coverage and gives your insurer an opportunity to handle a possible claim efficiently, as well as allowing them to control issues that could let lawsuits get out of control. Policyholders who fail to meet their responsibility could be denied their claim.
A typical insurance policy requires that you do the following:
Contact agent or insurer as quickly as possible – the policy requirement was developed because some companies have denied coverage because the insurer was not notified of the claim immediately. It involves some flexibility for dealing with circumstances that could affect how quickly you contact your agent or insurer about a loss.
Not sure if a claim will materialize? It is always best to “put the insurance company on notice.” By doing this, if a claim does surface in the future, you have fulfilled your contractual obligation by notifying the company.
Identify yourself – One day, your insurer will be able to recognize who you are over the phone and immediately pull up your file. Until then, be prepared to give your insurer your full name or, if different the name the insurance policy is under, and the policy number.
Give adequate details on claim– Give your insurer answers to the five questions, What, When Where, Why and How! The insurer needs all the right information in order to properly open a claim file, assign a loss and begin the investigation.
Provide your insurer copies of loss-related materials – Send the information to your insurer and let them decide if whether or not a legal notice or request to be paid for damages is important.
Don’t wait! Contact your agent or insurer and get your loss handled right away.
If you have any questions about your existing policy, are inquiring information about a possible future policy or need further information, please call us at (631) 738-7300 or get a quick quote at www.vrpinsurance.com
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